Revision and Refund/ Money-back Guarantee Policy

MyAssignmenthelp.store is dedicated to delivering supreme quality proofreading and editing services within the specified deadline as per the guidelines given by the client. In case of a breach of this policy, the client is entitled to receive a partial or full reimbursement per our policy.

Adhering to our policy, you have the complete right to request a partial or full reimbursement if our proofreaders and editors fail to deliver work as per the initial discussions. Our aim is to only offer complete customer satisfaction through our comprehensive and genuine guidance. With a 98% customer satisfaction rate, we are completely confident in delivering service that truly makes you happy and proud. But, if things don't go your way, which rarely occurs, a client can request a refund and revision policy, adhering to our refund policy.

Please remember that a 100% refund is only eligible under certain circumstances and situations. They are enlisted as follows –

No Deliver/Partial Delivery/ Cancellation by the Client

• No Proofreader or Editor Allocated – Though it's a rare instance if no proofreader or editor is allocated to your order, the client is eligible to get a 100% refund. The customer support team will inform the client immediately to avoid confusion.
• Cancellation of Confirmed Requests – In the case of requests where a proofreader or editor is assigned to a task, but somehow the client decides to cancel the order, the amount of refund will hugely vary. It may vary between 75-100% to cover the proofreader and editor's effort to offer you the essential service.
• Cancellation of Confirmed Requests Near to Remaining Deadlines – If a proofreader and editor are confirmed and over half the deadline has passed, MyAssignmenthelp.store will refund any reasonable amount to compensate for the delayed delivery. Also, the refund amount will be discussed with the client based on the delay of the deadline and the damage caused.
• Guarantee of Timely Delivery –All requests placed are assured of on-time deliveries. However, there will be times when the clients send in the essential materials late or forget to attach necessary files with the order form. In such circumstances, they are not eligible for any refunds. Thus, sending all the accurate details relevant to the task is vital while placing the request.

Solutions Not Adhering to the Guidelines

If a client is not satisfied with the quality of the proofread or edited work or feels the solution doesn't adhere to the specifications and wants to place a refund request instead, then MyAssignmenthelp.store will take the matter into consideration and recommend different ways to rectify the issues. But, if the client remains unsatisfied with the edited paper, the company will investigate the case. It will offer a refund based on the outcomes of the investigation. Kindly remember that it's our main aim to ensure all our clients are pleased with the quality of our services. And, we will pull all the stops to give our best and achieve maximum customer satisfaction.

Duplicate Request/ Transaction Issues

• Accidental Duplicate Request – The client must get in touch with our customer support team at the earliest to cancel a duplicate request for proofreading and editing the solutions. Then, he/she must clarify clearly that the other request is duplicated and isn’t necessary. A 100% refund will be given if it’s exactly the same order.
• Duplicate Transaction/ Accidental Extra – Consult our customer support team immediately for extra or duplicate payments against a request. Our active customer support team will immediately authenticate the claim and offer a complete 100% refund.

In the Cases Enlisted Below, No Refund Will Be Issued –

• You will always receive quality proofread and edited solutions at MyAssignmenthelp.store. Please remember we don't guarantee grades. Our proofreaders and editors have decades of experience in refining and polishing the paper to specification. However, we recommend our clients review the paper once before the final submission to be completely sure.
• For a revision deadline, the previously mentioned delay refunds and the recalculation of price are non-applicable as the end dates may differ.
• For all kinds of proofreading, editing, and formatting orders, please note that you write only genuine and authentic content. If not, the paper will contain contextual errors before we start working on your paper.

Processing of Refunds

After you receive the final confirmation of a refund, it will take 7-10 business days from the confirmation date to process the payment. Kindly remember that the company is in charge of bank transfer fees, transfer anomalies, and other potential delays due to service-related issues from the bank's end.